Terms and Conditions

Last updated: 9 August 2026

These Terms and Conditions apply when you ask Websites for Trades by Digitally Brilliant to provide web design, website hosting, maintenance, local SEO or related digital services. They should be read alongside the quotation, proposal, package description or order confirmation issued for your project.

By approving a quotation, paying a deposit, asking us to begin work or continuing to use an ongoing service, you agree to these terms.

1. About us

Websites for Trades is operated by Digitally Brilliant. Our website is www.websitesfortradesdb.co.uk. Our business address is 3 Trinity Square, Llandudno LL30 2PY. You can contact us at info@websitesfortradesdb.co.uk or on 07512 594533.

2. Scope of services

The services, deliverables, price and expected timetable will be set out in the relevant package, quotation, proposal or written agreement. Anything not expressly included is outside the agreed scope and may require a separate quotation.

We will provide our services with reasonable care and skill. Dates are reasonable estimates unless we expressly agree a fixed deadline in writing.

3. Your responsibilities

You must provide accurate business information, access details, feedback, approvals, branding, images and other material reasonably required to complete the work. You must ensure that material you supply is lawful, accurate and does not infringe another person’s copyright, trade mark, privacy or other rights.

Delays in receiving content, access or approval may move the delivery date. We are not responsible for delay caused by missing, late or inaccurate information from you or a third party under your control.

4. Quotations, fees and payment

Prices exclude VAT unless stated otherwise. Payment stages will be shown in the quotation or package. Unless otherwise agreed, web design projects require 50% before work begins and the remaining 50% before launch or transfer. An agreed £200 deposit and monthly payment option may be offered in writing.

Invoices are payable by the due date shown. We may pause work or withhold launch, transfer or ongoing services while an undisputed invoice remains overdue. You remain responsible for authorised third-party costs, such as premium software, paid advertising, domain fees or specialist integrations, where these have been agreed in advance.

5. Web design process and revisions

We will design and build the website in accordance with the agreed brief. The package or quotation will state any included revision rounds. Feedback should be clear, consolidated and supplied within a reasonable time. New pages, changed requirements, extensive rewrites or repeated revisions outside the agreed scope may be quoted separately.

You are responsible for checking names, contact details, prices, services, claims and other factual content before approval. A website will be treated as accepted when you approve it for launch or use it publicly, subject to any defects promptly reported to us.

6. Delivery and launch

Any advertised build period begins when we have received the required payment, completed brief, usable content and necessary access. We will take reasonable steps to meet the stated timetable, but third-party services, client delays, technical issues and requested changes may affect it.

Before launch, you must approve the website and pay amounts due. After launch we will correct faults caused by our work that are reported within any support period included in your package. New content, design changes and issues caused by third-party changes are separate work.

7. Domains, hosting and third-party services

Domain registration, hosting, email, analytics, plugins, payment systems and other third-party services may be subject to their providers’ own terms, availability and charges. We cannot control changes, outages, security incidents or discontinued features affecting third-party services, but we will provide reasonable assistance where the relevant support is included.

Hosting and domain renewal fees are normally charged annually in advance. You are responsible for keeping contact and payment details current. If a service is not renewed on time, the website, domain or email service may be suspended or expire.

8. Intellectual property

You retain ownership of original content and branding you supply. You give us permission to use that material to provide the services.

Once all project fees are paid, you may use the final website design and content created specifically for your project. We and our licensors retain ownership of pre-existing tools, methods, templates, code libraries, stock assets and third-party software. Their use remains subject to any applicable licence terms.

Unless you ask us not to in writing, we may identify your business as a client and display the completed public website in our portfolio and marketing.

9. Local SEO services

SEO work may include research, technical recommendations, on-page optimisation, content, Google Business Profile support, reporting and local authority-building activity, as described in your package or proposal.

We cannot guarantee rankings in Google or any other search engine. We also cannot guarantee a particular level of traffic, leads, calls, sales or revenue. Search engines decide how websites are crawled, indexed and ranked and may change their algorithms, results and policies without notice. Performance also depends on competition, location, your website history, third-party platforms, market demand and actions taken by you or others.

Any targets, forecasts or examples are good-faith estimates, not promises. Temporary ranking and traffic changes are normal. We will use reasonable, professional methods, but we will not use tactics that we reasonably believe are deceptive, unlawful or likely to expose the website to avoidable penalties.

You must tell us about other agencies, developers or staff making SEO-related changes. We are not responsible for loss of performance caused by unauthorised changes, previous harmful practices, platform action, competitor activity or failure to implement agreed recommendations.

10. Ongoing SEO, hosting and support

The minimum term and notice period for an ongoing service will be stated in the proposal or order. If none is stated, the service continues monthly and either party may end it by giving 30 days’ written notice. Fees already due remain payable, and work completed up to the end date will be supplied where appropriate.

Unused time or tasks do not automatically carry forward unless the package says they do. Priorities may be adjusted where this better supports the agreed objective.

11. Cancellation and termination

You may cancel a project in writing. You must pay for work completed, committed third-party costs and any non-cancellable items up to the cancellation date. A deposit may be retained to the extent it reasonably covers work performed, time reserved and costs incurred. This does not affect any mandatory cancellation or refund rights you may have as a consumer.

Either party may terminate immediately if the other commits a serious breach and, where it can be remedied, does not remedy it within a reasonable written period. We may also refuse or stop work involving unlawful, abusive, misleading or harmful material.

12. Confidentiality and data protection

Each party will take reasonable care of confidential information received from the other and use it only for the project or as required by law. Personal information is handled in accordance with our Privacy Policy and applicable data protection law.

13. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Nothing in these terms affects a consumer’s statutory rights.

We are not liable for indirect or consequential loss, loss caused by information or instructions supplied by you, or events outside our reasonable control. For business clients, our total liability arising from the relevant services will not exceed the fees paid or payable for those services during the 12 months before the event giving rise to the claim, except where the law does not allow that limitation.

14. Events outside reasonable control

Neither party is responsible for delay or failure caused by events beyond its reasonable control, including widespread internet or hosting failure, cyberattack, industrial dispute, severe weather, government action or failure of an essential third-party platform. The affected party should notify the other and take reasonable steps to reduce the impact.

15. General terms

If any part of these terms is found unenforceable, the remaining terms continue to apply. A delay in enforcing a right does not waive it. You may not transfer the agreement without our written consent; we may use suitable subcontractors while remaining responsible for the services we provide to you.

These terms and the agreed quotation, proposal or order form the entire agreement for the services and replace earlier discussions about the same scope. Any change must be agreed in writing.

16. Governing law and disputes

We will try to resolve any concern promptly and fairly. Please contact us first using the details above. These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, except where mandatory consumer law gives you the right to bring a claim elsewhere in the UK.

17. Changes to these terms

We may update these standard terms for future work. The version applying to an existing project or service is the version accepted when that work was agreed, unless a change is required by law or agreed with you in writing.